CIPPlanner Corporation offers a comprehensive training program as part of the implementation and/or ongoing maintenance service contracts that has been successfully concluded for all our customers. Our typical training plan includes comprehensive on-site or remote training sessions that are specifically designed for the intended users, such as system administrators, internal users and vendor users. Such trainings can also tailored to our customers’ specific situations and offers alternative approaches, such as train all internal and external users, or train the trainers and super users who will then train other end users, to cost-effectively achieve the best training outcome with a minimum impact to our customers’ day-to-day operations.
Critical to a successful implementation is the software training program used to on-board customers, third-party vendors/contractors, and other stakeholders. We collaborate with each customer to design the right application system to meet their business needswith consideration of many factors including vendor/contractor to customer ratio, on-Premise vs remote staff, timing, budget, itegration with other organizational initiatives (e.g., certifications), and other unique needs. CIPPlanner Corporation offers a comprehensive training program as part of the implementation and ongoing maintenance process that has been successfully utilized by all our previous clients. Our program provides both on-site and off-site training options.
Standard Implementation Training
Our typical training plan includes comprehensive on-site training at the end of the implementation process to address training for system administrators, training for trainers, and training for users. Additional training sessions may be requested using both on-site training modules and online training modules.
Training Approach
Instructional Videos & Vendor Certifications
In addition to training sessions, customers can elect to purchase a set of videos as part of a a CIPAce™ certification process.
Elements of this optional service include:
o CIPPlanner produces a series of video up to 90-minutes in length.
o Your organization selects from a list of video topics.
o For each video, CIPPlanner builds on-top of CIPAce™, an online Certification Test (multiple choice questions) that individuals take at the conclusion of watching videos.
o For those that successfully complete a given test, CIPAce™ automatically assigns “Certified” in that video/topic/test area.
o CIPPlanner designs a report that your organization can track certifications.
o Beyond the productivity this encourages, the program is a “Good Government” initiative that customers can communicate with the public.
o Given the benefits, a customer might consider certification in evaluating contractors, employee performance, etc.
Contact us for any questions about our system implementation services and software training program. We welcome the opportunity to hear about your need, set up a demonstration, collaborate on an CIPAce™ implementation, backed with solid knowledge transfer opportunities, and collaborate on a solution.
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