For over two decades, CIPPlanner has been a pioneer in SaaS computing solutions and system support services for numerous capital infrastructure system owners and managers in both public and private sectors. We advocate for SaaS and welcome the opportunity to share our perspective on how to best deliver such services. Our extensive knowledge and experience in providing SaaS and system support services have enabled us to always find a suitable and feasible solution to accommodate our customers’ unique business processes and/or use cases.
SaaS is a cloud-based computing approach that removes the heavy demands of software application systems from customers’ internal server to the service provider’s servers, remotely managed and maintained by the service provider. Serving multiple customers under a partitioned environment, the service provider is responsible for all aspects of the operations and maintenance of the customer’s application system, including data management, records transmitting and processing, computer hardware and software resources, as well as utility related expenses. SaaS customers purchase computing resources on a subscription basis and access the specified resources via a 24/7 network connections that upload/download content through web browsers and/or mobile applications. While some see SaaS as a reconstitution of legacy systems of the 1970s, there are fundamental differences between the two, considering that legacy systems can only run on mainframe computers and require end-users to access the system via unintelligent terminals, such as monitors with few or none processing capabilities. Powered by the emerging IT technologies and innovative service delivery approach, SaaS leverages multi-layered capacities through multiple and powerful servers (clusters), distributed computing, middleware technologies, such as Web APIs that allow different applications to communicate and exchange information with one another, as well as smart end-user or customer-end computer environments, such as browsers that run JavaScript and manage local resources.
| Consideration | SaaS | On-Premise |
|---|---|---|
| Control: | Some level of configured solution. On the low-end, setup/user options. Highly configured systems adapt well to business processes. | Highest level of control over features and functions. |
| Scalability: | Shared scalability enables lower marginal cost and faster execution. | Higher marginal cost to scale by “X” factors of computing resources. |
| Security: | Cost of security shared by tenants. Hosting environments that specialize in these areas are more equipped to secure networks. | Costly security overhead from server room camera and access to software. Greater vulnerability to DoS and other malicious attacks. |
| IT Resources: | Significantly lower IT staffing cost. | Requires larger IT staff and greater human resources costs. |
| Capital Investment: | Modest up-front expense to implement an off-the-shelf or configured solution. | Development cost in term of IT staff and physical computing resources. |
| Availability: | Robust, agile resources – through secondary data centers, detection software/methods, and/or services such as Azure – ease availability during period of stress on the computing environment. | Backup and recovery as well as disaster recovery are more complicated given the necessary computing resources required for failsafe architecture. |
| Transferability: | Upgrades and complete transfers to a new SaaS are more efficient. | Considerable capital investment means holding onto legacy systems well beyond their optimal use. |
SaaS solutions are not monolithic and require organizations to inspect each provider on the merits of its approach to cloud-based computing. We are committed to offering the highest value for our customers. In an article published by CIO Review, Gary Gorson, then Chief Technology Officer at Lake County, IL, outlined challenges/risks associated with SaaS computing.
Learn how CIPPlanner stacks up against Gorson’s challenges.
CIPPlanner is a leading provider of cloud-based enterprise solutions for capital infrastructure program management. Since 2000, our CIPAce™ platform has helped government agencies and private organizations streamline project delivery, optimize investments, and enhance efficiency. Trusted by local and state governments, Fortune 500 companies, and global enterprises, we deliver innovative, scalable solutions for the entire project lifecycle.
