Business Process Optimization

CIPPlanner’s Business Process Optimization service focuses on refinement of our client’s Capital Improvement Program Management (CIPM) processes and integration of our CIPAce™ platform into these processes. The optimization team prioritizes areas where technology and process adjustments have the greatest impact.

Following highlights the critical activities of the optimization process:

• Identifying gaps and inefficiencies through reassessment of all component processes and workflows
• Mapping process activities to organizational roles to clarify responsibilities and identify stress points

• Mapping interrelated processes across organizations and supporting systems integrations to determine the broadest impact of proposed changes

• Applying “best practices” workflow templates to capitalize on successful planning and implementations of capital projects

• Defining reports that can be used to track, monitor, and analyze key performance measurements

• Assisting in testing new processes and role definitions to determine how they will work in real-world scenarios

To ensure the optimization process is documented and executed effectively, CIPPlanner’s optimization team will deliver the following:

• Documentation of processes with workflows, activity descriptions, and performance measurements
• Role definitions, skill requirements, and training plans so that organizational change can be achieved in a smooth and controlled manner

• A comprehensive plan that maps key processes within the CIPAce™ application

Business process optimization is a critical service for maximizing values delivered by the CIPAce™ platform. Customers taking advantage of this service often find improved efficiency on their CIPM processes and greater ROI on deployment of the CIPAce™ platform.