Summarized below are the main activities of the Business Process Optimization process:

• Identifying gaps and inefficiencies through reassessment of all processes and workflows to be automated.
• Mapping work activities to the anticipated participants to clarify responsibilities and identify stress points.
• Mapping interrelated processes across organizational work units and supporting systems to determine the broadest impact of all proposed process changes or standardization.
• Applying “best practices” workflow templates to capitalize on CIPPlanner’s past success in planning and implementing similar process changes or standardization.
• Defining reports that can be used to track, monitor, and analyze key performance measurements.
• Testing new processes and role definitions to ensure a successful deployment in real-world scenarios.
  
  

Upon a successful conclusion of the main activities listed above, CIPPlanner team will deliver a written document with specifications related to the following:

• Standardized processes, workflows, activity descriptions, and performance measurements based on consensus reached with participants of the process optimization effort.
• Role definitions, skill requirements, and training plans to facilitate the proposed changes in an effective and seamless fashion.
• A comprehensive plan that maps out all processes to be automated within a CIPAce™ application system.
  
  

Business process optimization is a critical service for an organization to maximize the benefits to be delivered by a CIPAce™ application system. Customers taking advantage of this service often find improved efficiency on their CIPM processes and greater return of investment upon the deployment of their CIPAce™ application system.